Warranty Policy
The UGREEN CM449 USB 3.0 to HDMI/VGA Converter (Model 20518) comes with a 12-month limited warranty. This covers defects in materials and workmanship under normal use. Warranty excludes damage from misuse, accidents, or unauthorized repairs. Proof of purchase is required for claims. Customer support ensures quick and reliable service.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM