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UGREEN HP202 HiTune Max5 Hybrid ANC Headphones | 25255
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UGREEN HP202 HiTune Max5 Hybrid ANC Headphones | 25255

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(0 Reviews) | Out of Stock | Brand: UGREEN
৳5800 ৳6700 Save 13%

Key Features

  • Product Type: Hybrid ANC Headphone
  • Features: Active Noise-Cancelling Headphones
  • Connectivity: Wireless
  • Bluetooth Version: 5.0
  • Charging Port: USB-C
  • Play Time: 90Hrs
Basic Information
Product Type Hybrid ANC Headphone
Features Active Noise-Cancelling Headphones
Physical Specification
Color Black
Control Button Yes
Material Plastic
General Information
Connectivity Wireless
Networking & Connectivity
Bluetooth Version 5.0
Bluetooth Range 10 m
Power Type
Charging Port USB-C
Battary
Battery Capacity 600 mAh
Play Time 90Hrs
Charging Time 1.5 hours
Warranty Information
Warranty 1 Year Brand Warranty

UGREEN HP202 HiTune Max5 Hybrid ANC Headphones | 25255 – Premium Sound, Ultimate Comfort

The UGREEN HP202 HiTune Max5 Hybrid ANC Headphones (Model: 25255) deliver a superior listening experience with high-fidelity audio, advanced Hybrid Active Noise Cancelling (ANC) technology, and a sleek ergonomic design. Whether you're commuting, working, or relaxing, these headphones provide immersive sound with deep bass, clear mids, and crisp highs, ensuring an exceptional audio experience.
✅ Hybrid ANC Technology – Reduces up to 35dB of ambient noise, allowing you to focus on your music, calls, or podcasts without distractions.
✅ High-Resolution Audio – Equipped with 40mm dynamic drivers, these headphones produce powerful, well-balanced sound with rich details.
✅ Transparency Mode – Easily switch between ANC and Transparency mode to stay aware of your surroundings.
✅ Crystal-Clear Calls – AI-enhanced ENC microphones ensure high-quality voice clarity during phone calls and meetings.
✅ Bluetooth 5.0 & Multi-Device Connectivity – Enjoy a stable and seamless connection with multiple devices, switching effortlessly between them.
✅ Comfortable Over-Ear Design – Ultra-soft ear cushions and an adjustable headband provide all-day comfort, making them ideal for extended listening sessions.
✅ Long Battery Life – Up to 60 hours of playtime in standard mode and 40 hours with ANC enabled. A fast charge feature gives 5 hours of playback in just 10 minutes.
✅ Foldable & Portable – Lightweight design with a foldable structure for easy storage and travel convenience.
Experience premium sound quality and next-level noise cancellation with the UGREEN HP202 HiTune Max5 Hybrid ANC Headphones—perfect for audiophiles, travelers, and professionals alike.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM