Warranty Policy
The UGREEN NW102 Cat 6 U/UTP LAN Cable (5M | 20162) comes with a 12-month limited warranty covering manufacturing defects and quality-related issues under normal usage. Customers can request a replacement or refund within the warranty period by providing valid proof of purchase. Damage from misuse or external factors is not covered.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM