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Dahua DH-HAC-HFW1209CLP-LED 2MP Full-color HDCVI Bullet Camera

Dahua DH-HAC-HFW1209CLP-LED 2MP Full-color HDCVI Bullet Camera

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(0 Reviews) | In Stock | Brand: Dahua
৳1800 ৳2500 Save 28%

Key Features

  • Image Sensor: 2MP CMOS
  • Effective Pixels: 1920 (H) × 1080 (V)
  • Day/Night: Color
  • White Balance: Auto / Manual
  • Material: Plastic
  • Warranty Details: 1 Year
Lens
Focal Length & FOV 3.6mm (2.8mm Optional)
Max Aperture F1.6
Angle of View 2.8 mm: H: 108°; V: 58°; D: 127°
3.6 mm: H: 84°; V: 43°; D: 102°
Focus Control N/A
Close Focus Distance 2.8 mm: 0.7 m (2.3 ft)
3.6 mm: 1.3 m (4.27 ft)
Lens Type Fixed-focal
Mount Type M12
DORI Distance
Detect 2.8mm
42.2 m (138.45 ft)
3.6mm
59.0 m (193.57 ft)
Observe 2.8mm
16.9 m (55.45 ft)
3.6mm
23.6 m (77.43 ft)
Recognize 2.8mm
8.4 m (27.56 ft)
3.6mm
11.8 m (38.71 ft)
Identify 2.8mm
4.2 m (13.78 ft)
3.6mm
5.9 m (19.36 ft)
Pan / Tilt / Rotation
Pan/Tilt/Rotation Pan: 0° ~ 360°
Tilt: 0° ~ 90°
Rotation: 0° ~ 360°
Video
Resolution 1080p (1920 × 1080); 960H (960 × 576/960 × 480)
Frame Rate CVI:
PAL: 1080p@25 fps;
NTSC: 1080p@30 fps;
AHD:
PAL: 1080p@25 fps;
NTSC: 1080p@30 fps;
TVI:
PAL: 1080p@25 fps;
NTSC: 1080p@30 fps;
CVBS:
PAL: PAL: 960H;
NTSC: 960H;
Video Output 1-channel BNC high definition video output / CVBS video output (Can switch)
Day/Night Color
BLC Mode BLC / HLC / DWDR;
WDR DWDR
Gain Control Auto
Noise Reduction 3D NR
White Balance Auto / Manual
Additional Info / Features
Certifications CE-LVD: EN 62368-1;
CE-EMC: EN 55032; EN 55035
FCC: 47 CFR FCC Part 15, Subpart B
Power Type
Power Supply 12V DC ±30%
Power Consumption Max 3.3 W (12 V DC, LED on)
Environmental
Operating Condition –40 °C to +60 °C (–40 °F to +140 °F)
<95% (RH), non-condensing
Storage Conditions –40 °C to +60 °C (–40 °F to +140 °F)
Ingress Protection & Vandal Resistance IP67
Physical Specification
Material Plastic
Dimension 163.4 mm × 69.7 mm × 70.0 mm (6.43" × 2.75" × 2.75")
Net Weight 0.17 kg (0.37 lb)
Gross Weight 0.27kg (0.60 lb)
Warranty Information
Warranty Details 1 Year
Camera
Image Sensor 2MP CMOS
Effective Pixels 1920 (H) × 1080 (V)
Scanning System Progressive
Electronic Shutter Speed PAL: 1/25~1/100000s
NTSC: 1/30~1/100000s
Minimum Illumination 0.005 lux@F1.6 (Color) 0 lux (Illuminator on)
S/N Ratio More than 65dB
IR Distance 20 m (65.62 ft)
IR On/Off Control Auto / Manual
IR LEDs 1

The Dahua DH-HAC-HFW1209CLP-LED is a 2-megapixel full-color bullet camera designed for both indoor and outdoor surveillance. It features a 3.6mm fixed lens and delivers high-definition images at 1920x1080 pixels resolution. The camera supports day/night functionality with EXIR 2.0 infrared technology, providing excellent night vision with an impressive IR range of up to 20 meters. With an IP67 classification, the camera is weatherproof and may be used outdoors in a variety of weather situations, such as snow, dust, and rain. It offers multi-signal compatibility with switchable HDCVI, CVBS, AHD, and TVI video outputs, ensuring compatibility with different analog security systems. With a plastic body and dimensions of 161.3 x 69.7 x 70.0 mm, the camera weighs 200 grams, making it easy to install and mount. It features digital noise reduction (DNR) to enhance image quality in low-light conditions and save storage space. Overall, the Dahua DH-HAC-HFW1209CLP-LED is a versatile and reliable security camera, ideal for both residential and commercial surveillance needs.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM