Physical Specification
Color
Black
Dimension
335 mm × 87 mm × 143 mm (13.19″ × 3.43″ × 5.63″)
Weight
4.4 kg (9.70 lb)
Power Type
Load Capacity
360 W
Output Voltage
220 VAC ± 10%
Frequency
50/60 Hz
Voltage Range
220 VAC ± 10%
Battary
Battery Type
Battery Type: Lead-acid battery
Qty.of Battery: 12 V, 7 Ah × 1
Dahua DH-PFM350-360 650VA Offline UPS: Reliable Power Protection for Essential Electronics
In an era dominated by sensitive digital electronics, an uninterrupted and clean power supply is not a luxury but a necessity. The Dahua DH-PFM350-360 650VA Offline UPS (Uninterruptible Power Supply) is designed to be a first line of defence, offering dependable backup power and surge protection for critical devices during outages and electrical disturbances. This compact and efficient unit is an ideal safeguard for home offices, desktop workstations, networking equipment, and point-of-sale systems, ensuring productivity and hardware integrity.
The core function of this offline (or standby) UPS is to provide instantaneous battery power during a blackout. The connected equipment seamlessly switches to the internal battery, giving you valuable time to save your work and shut down your computer gracefully, preventing data loss and file corruption. With a 650VA/360W capacity, it is perfectly suited to power a typical desktop computer, monitor, and a small networking device for a crucial window of operation.
Beyond outright outages, the DH-PFM350-360 filters common power problems that can degrade electronic components over time. It offers robust protection against voltage surges, spikes, and sags, smoothing out the erratic flow of electricity that can cause premature hardware failure. This feature is essential for safeguarding your investment in valuable technology.
Designed with user convenience in mind, the UPS features multiple output sockets, including both battery-backed and surge-only outlets, allowing you to prioritize power to your most critical devices. Clear LED status indicators provide an at-a-glance view of the unit's operational mode, battery health, and fault conditions. An audible alarm alerts you to power events, prompting immediate action.
The unit is equipped with a maintenance-free, sealed lead-acid battery that offers reliable performance and is easily user-replaceable, extending the life of the UPS for years to come. Its compact and minimalist design ensures it fits discreetly under a desk or beside a workstation without occupying excessive space.
In summary, the Dahua DH-PFM350-360 650VA Offline UPS is a cost-effective and essential insurance policy for anyone reliant on continuous computing. It delivers fundamental peace of mind by preventing disruptive downtime, protecting against damaging power fluctuations, and ensuring your vital systems remain operational long enough for a safe and proper shutdown. It is a simple yet powerful solution for securing your digital work and hardware from the unpredictability of the mains power supply.
Customer Reviews
0
☆ ☆ ☆ ☆ ☆
Based on 0 reviews
Product Questions & Answers
Have a question about this product? Ask here and get answers from other customers or our team.
Warranty Policy
Warranty Coverage
All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:
- Electronics: Typically 1-2 years manufacturer warranty
- Computers & Laptops: 1-3 years parts and service warranty
- Mobile Devices: 1 year manufacturer warranty
- Accessories: 6 months to 1 year warranty
What's Covered
- Manufacturing defects in materials or workmanship
- Hardware failures under normal use conditions
- Parts replacement for defective components
- Labor costs for authorized repairs
What's NOT Covered
- Physical damage from accidents, drops, or misuse
- Liquid damage or water exposure
- Unauthorized repairs or modifications
- Normal wear and tear (cosmetic damage, battery degradation)
- Software issues or virus infections
- Damage from power surges or improper voltage
- Products with tampered or removed serial numbers
How to Claim Warranty
- Check Eligibility: Verify your product is within warranty period
- Gather Documents: Keep original invoice/receipt and warranty card ready
- Contact Support: Reach out to our customer service team
- Product Inspection: Bring product to authorized service center
- Assessment: Technician will evaluate the issue (1-3 business days)
- Repair/Replace: Product will be repaired or replaced as per warranty terms
Warranty Service Process
- Diagnosis Time: 1-3 business days
- Repair Time: 5-15 business days (depending on parts availability)
- Replacement Time: 7-10 business days (subject to stock availability)
- Service Cost: Free for covered issues; charges apply for excluded damages
Extended Warranty
We offer optional extended warranty plans for select products:
- Extended coverage beyond manufacturer warranty
- Accidental damage protection (optional)
- Priority service and support
- Available at time of purchase or within 30 days
Important Notes
- Always keep your original purchase invoice and warranty card
- Register your product online for faster warranty claims
- Backup your data before sending for warranty service
- Warranty is non-transferable unless stated by manufacturer
- International warranty may have different terms
Warranty Support
For warranty claims and support, contact us:
- Email: warranty@smartview.com
- Phone: +880 1234-567890
- Service Centers: Check our website for authorized service center locations
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
Refund & Return Policy
Return Eligibility
- Products can be returned within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- All accessories, manuals, and warranty cards must be included
- Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
- Software products and digital downloads
- Items marked as "non-returnable" on product page
- Products damaged due to misuse or improper handling
- Customized or personalized items
Refund Process
- Request Return: Contact our customer service within 7 days of delivery
- Return Approval: Our team will review and approve your return request
- Ship Product: Pack the product securely and ship it back to us
- Inspection: We'll inspect the returned product (1-3 business days)
- Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
- Credit/Debit Card: 7-10 business days
- Mobile Banking: 5-7 business days
- Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
- Free return shipping if product is defective or wrong item sent
- Customer bears return shipping cost for change of mind
- Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
- Replacement subject to product availability
- Free replacement for manufacturing defects
- Replacement processed within 7-14 business days
Need Help?
For any questions regarding returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
