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Hikvision DS-2CD1323G0E-I 2 MP Fixed Turret Network Camera
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Hikvision DS-2CD1323G0E-I 2 MP Fixed Turret Network Camera

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(0 Reviews) | In Stock | Brand: Hikvision
৳2700 ৳3250 Save 17%

Key Features

  • Image Sensor: 1/2.7" Progressive Scan CMOS
  • Max. Resolution: 1920 × 1080
  • Day & Night: IR cut filter
  • Video Bit Rate: 32 Kbps to 8 Mbps
  • Protection: IP67 (IEC 60529-2013)
  • Warranty Details: 1 Year
Interface
Ethernet Interface 1 RJ45 10 M/100 M self-adaptive Ethernet port
Event
Basic Event Motion detection, video tampering alarm, exception
Linkage Upload to FTP, notify surveillance center, send email
Power Type
Power 12 VDC ± 25%, 0.4 A, max. 5 W, Ø5.5 mm coaxial power plug
PoE: (802.3af, Class 3, 36 V to 57 V), 0.2 A to 0.15 A, max. 6.5 W
Physical Specification
Dimension Ø110 mm × 85.3 mm (Ø4.3" × 3.4")
Package Dimension 150 mm × 150 mm × 141 mm (5.9" × 5.9" × 5.6")
Weight Approx. 320 g (0.7 lb.)
With Package Weight Approx. 556 g (1.2 lb.)
Environmental
Storage Conditions -30 °C to 60 °C (-22 °F to 140 °F). Humidity: 95% or less (non-condensing)
Startup and Operating Conditions -30 °C to 60 °C (-22 °F to 140 °F). Humidity: 95% or less (non-condensing)
Function
General Function Anti-flicker, heartbeat, mirror, password protection, privacy mask, watermark, IP address filter
Approval
EMC FCC SDoC (47 CFR Part 15, Subpart B); CE-EMC (EN 55032: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 50130-4: 2011 +A1: 2014); RCM (AS/NZS CISPR 32: 2015); IC VoC (ICES-003: Issue 6, 2016); KC (KN 32: 2015, KN 35: 2015)
Safety UL (UL 60950-1); CB (IEC 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); CE-LVD (EN 60950-1:2005 + Am 1:2009 + Am 2:2013, IEC 62368-1:2014); BIS (IS 13252(Part 1):2010+A1:2013+A2:2015)
Environment CE-RoHS (2011/65/EU); WEEE (2012/19/EU); Reach (Regulation (EC) No 1907/2006)
Protection
Protection IP67 (IEC 60529-2013)
Warranty Information
Warranty Details 1 Year
Camera
Image Sensor 1/2.7" Progressive Scan CMOS
Max. Resolution 1920 × 1080
Min. Illumination Color: 0.01 Lux @(F2.0, AGC ON), B/W: 0 Lux with IR
Shutter Time 1/3 s to 1/100, 000 s
Day & Night IR cut filter
Angle Adjustment Pan: 0° to 360°, tilt: 0° to 75°, rotate: 0° to 360°
Lens
Focal Length & FOV 2.8 mm, horizontal FOV 105°, vertical FOV 58°, diagonal FOV 123°
4 mm, horizontal FOV 81°, vertical FOV 43°, diagonal FOV 97°
Lens Mount M12
Iris Type Fixed
Aperture F2.0
Illuminator
Supplement Light Type IR
Supplement Light Range Up to 30 m
Smart Supplement Light Yes
IR Wavelength 850 nm
Video
Main Stream 50 Hz: 25 fps (1920 × 1080, 1280 × 720)
60 Hz: 30 fps (1920 × 1080, 1280 × 720)
Sub-Stream 50 Hz: 25 fps (640 × 480, 640 × 360)
60 Hz: 30 fps (640 × 480, 640 × 360)
Video Compression Main Stream: H.265/H.264/H.264+/H.265+
Sub-Stream: H.265/H.264/MJPEG
Video Bit Rate 32 Kbps to 8 Mbps
H.264 Type Baseline Profile/Main Profile/High Profile
H.265 Type Main Profile
Region of Interest (ROI) 1 fixed region for main stream
Network
Protocols TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, NTP, UPnP, SMTP, IGMP, QoS, IPv6, Bonjour, IPv4, UDP, SSL/TLS
Simultaneous Live View Up to 6 channels
API Open Network Video Interface, ISAPI
User/Host Up to 32 users. 3 levels: administrator, operator and user
Client iVMS-4200, Hik-Connect
Web Browser Plug-in required live view: IE 10+
Plug-in free live view: Chrome 57.0+, Firefox 52.0+
Local service: Chrome 57.0+, Firefox 52.0+
Image
Image Settings Saturation, brightness, contrast, sharpness, AGC, white balance adjustable by client software or web browser.
Day/Night Switch Day, Night, Auto, Schedule
Wide Dynamic Range (WDR) Digital WDR
SNR ≥ 52 dB
Image Enhancement BLC, 3D DNR

Hikvision DS-2CD1323G0E-I 2 MP Fixed Turret Network Camera

The Hikvision DS-2CD1323G0E-I 2 MP Fixed Turret Network Camera is a reliable surveillance solution designed for indoor and outdoor use. It features a 2 MP CMOS image sensor that delivers high-quality video with a maximum resolution of 1920 x 1080. The camera supports H.265+ compression technology, ensuring efficient video storage and transmission. One of the standout features of this camera is its Digital Wide Dynamic Range (DWDR) technology, which enhances image clarity in challenging lighting conditions. The camera also includes EXIR 2.0 advanced infrared technology, providing a night vision range of up to 30 meters. The Hikvision DS-2CD1323G0E-I offers pan, tilt, and rotation capabilities, with a range of 0 to 360 degrees for pan and rotation, and 0 to 75 degrees for tilt. This allows for flexible adjustment of the camera's field of view to cover different areas. For video output, the camera supports 4 in 1 (TVI/AHD/CVI/CVBS) signals, providing flexibility in connecting to different types of video recorders and monitors. The camera also features a built-in microphone for audio recording, which can be transmitted over the coaxial cable. In terms of installation, the camera has a M12 lens mount and comes with a variety of fixed lenses, including 2.8 mm, 4 mm, and 6 mm options. The camera's minimum illumination is 0.01 Lux with AGC on, and it can operate in complete darkness with the IR illumination. The Hikvision DS-2CD1323G0E-I is designed to be durable and reliable, with a water and dust-resistant (IP67) rating. It operates on a 12 VDC power supply with a maximum power consumption of 5 watts. The camera comes with a 1-year warranty for peace of mind. Overall, the Hikvision DS-2CD1323G0E-I 2 MP Fixed Turret Network Camera is a versatile and high-quality surveillance solution suitable for various indoor and outdoor security needs.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM