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Mercusys AC12G AC1200 Dual Band Gigabit Router
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Mercusys AC12G AC1200 Dual Band Gigabit Router

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(0 Reviews) | In Stock | Brand: Mercusys
৳2440 ৳2600 Save 6%

Key Features

  • Data Rate: 300Mbps at 2.4GHz
    867Mbps at 5GHz
  • Wireless Frequency: 2.4 - 2.5GHz, 5.15 - 5.35GHz
  • Network Standards: IEEE 802.11a/n/ac 5GHz, IEEE 802.11b/g/n 2.4GHz
  • Wireless Security: WPA-PSK / WPA2-PSK
  • Warranty: 01 Year Warranty
Networking & Connectivity
Data Rate 300Mbps at 2.4GHz
867Mbps at 5GHz
Antenna 4x Fixed Omni-Directional Antennas
Wireless Frequency 2.4 - 2.5GHz, 5.15 - 5.35GHz
Network Standards IEEE 802.11a/n/ac 5GHz, IEEE 802.11b/g/n 2.4GHz
Wireless Security WPA-PSK / WPA2-PSK
Physical Specification
Button WPS/Reset Button
Dimension 222 × 140 × 32mm
Color Black
Technical Info
Interface 1x Gigabit WAN Port
3x Gigabit LAN Ports
Power Type
Power Mode 9VDC/ 0.85A
Warranty Information
Warranty 01 Year Warranty

Mercusys AC12G AC1200 Dual Band Gigabit Router

The Mercusys AC12G AC1200 Dual-Band Gigabit Router is a high-performance networking device designed to deliver fast, reliable wireless connectivity for home and small business environments. With combined dual-band WiFi speeds of up to 1200Mbps —300Mbps on the 2.4GHz band and 867Mbps on the 5GHz band —the AC12G ensures smooth online experiences for streaming, gaming, video conferencing, and more.
Featuring three external antennas and MIMO technology , the router enhances signal strength and stability, extending coverage and reducing dead zones throughout your home or office. The 5GHz band provides a faster, less congested connection ideal for bandwidth-heavy tasks, while the 2.4GHz band delivers reliable performance for everyday browsing and smart home devices.
The AC12G includes four Gigabit Ethernet ports and one WAN port, allowing for ultra-fast wired connections to computers, game consoles, smart TVs, and other networked devices. The intuitive web-based management interface makes setup and customization easy, even for those without technical expertise.
Security is also a priority with support for WPA/WPA2 encryption , ensuring your network remains protected from unauthorized access. The sleek and compact design fits seamlessly into any space while delivering top-notch performance. Ideal for households with multiple connected devices, the Mercusys AC12G AC1200 offers a powerful combination of speed, coverage, and affordability. Whether you're surfing the web, streaming HD content, or working remotely, this router delivers consistent and dependable connectivity. Upgrade your home network with the AC12G and enjoy a seamless, high-speed internet experience tailored to your daily needs.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM