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UGREEN CM198 USB 3.0 To SATA Dual-Bay Hard Drive Docking Station | 50857

UGREEN CM198 USB 3.0 To SATA Dual-Bay Hard Drive Docking Station | 50857

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(0 Reviews) | Out of Stock | Brand: UGREEN
৳3700 ৳4200 Save 12%

Key Features

  • Product Type: Dual-Bay Hard Drive Docking Station
  • Form Factor (Inch): 2.5-inch and 3.5-inch SATA HDD/SSD
  • Transfer Rate: 5Gbps
  • Supported Max. Capacity: Max HDD Capacity: 2 x 12TB
Basic Information
Product Type Dual-Bay Hard Drive Docking Station
Physical Specification
Color Black
Form Factor (Inch) 2.5-inch and 3.5-inch SATA HDD/SSD
Dimension 5.12 x 2.76 x 2.17 inches (130 x 70 x 55mm)
Weight 8.82 ounces (250g)
Packet Contents 1 x UGREEN CM198 Dual-Bay Docking Station
1 x 12V/4A Power Adapter
1 x USB 3.0 Cable
1 x User Manual
Material ABS plastic
Led Indicator Power and activity indicators for each bay
Technical Info
Transfer Rate 5Gbps
Supported Max. Capacity Max HDD Capacity: 2 x 12TB
Supported Systems Windows XP/Vista/7/8/10, Mac OS X 10.4 or later, Linux
Ports & Slots
Interface(s) SATA III to USB 3.0 B
Drive Bays Dual-Bay (supports two hard drives simultaneously)
Warranty Information
Warranty Details 1 Year Brand Warranty
General Information
Connectivity USB
Power Type
Power Supply 12V/4A

UGREEN CM198 USB 3.0 To SATA Dual-Bay Hard Drive Docking Station | 50857
The UGREEN CM198 USB 3.0 to SATA Dual-Bay Hard Drive Docking Station (50857) is a high-performance storage solution designed for easy access, transfer, and cloning of 2.5-inch and 3.5-inch SATA HDDs and SSDs. With support for dual-bay functionality, it allows users to work with two drives simultaneously, making it ideal for data backup, disk duplication, and quick file transfers.
Equipped with USB 3.0 connectivity, the docking station delivers ultra-fast data transfer speeds of up to 5Gbps, significantly reducing waiting times when moving large files. The UASP (USB Attached SCSI Protocol) technology further enhances performance by improving transfer speeds and reducing CPU load.
One of its key features is the offline cloning function, enabling users to duplicate an entire hard drive without needing a computer. Simply insert the source and target drives, press the clone button, and let the device handle the rest—perfect for upgrading to a larger drive or creating backups.
The docking station supports high-capacity drives up to 20TB (10TB per bay), making it suitable for professionals, content creators, and gamers who require extensive storage solutions. The plug-and-play design ensures seamless compatibility with Windows, macOS, and Linux, requiring no additional drivers or software.
Built with a sturdy ABS housing, the UGREEN CM198 Docking Station offers efficient heat dissipation to keep drives cool during extended operation. The LED indicators provide real-time status updates, ensuring users stay informed about drive activity and cloning progress.
Whether you're managing multiple hard drives, upgrading storage, or performing data recovery, the UGREEN CM198 Dual-Bay Docking Station is a versatile, fast, and reliable solution for all your storage needs.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM