Basic Information
Product Type
Portable Wireless Mouse
Dpi
1000/1600/2000/4000 DPI
Features
Silent-click
General Information
Connectivity
Wireless
Modes
Single
Technical Info
Wireless Technology
2.4GHz Wireless
Compatible With
Windows, Mac, Linux, Chrome Supported PC & Laptop, Android Device
Tracking Type
Optical
Scrolling Control
Wheel
Networking & Connectivity
Working Distance
15M/49ft
UGREEN MU001 Portable Wireless Mouse | 90373
The UGREEN MU001 Portable Wireless Mouse (90373) is a compact and efficient device designed to enhance your computing experience with its blend of portability, precision, and user-friendly features.
Compact and Portable Design
Measuring 109 x 62 x 30 mm, the MU001's slim and lightweight design makes it ideal for on-the-go use. Its compact form factor allows it to fit easily into laptop bags or pockets without adding bulk.
Reliable Wireless Connectivity
Utilizing 2.4GHz wireless technology, the MU001 ensures a stable connection with an operating distance of up to 10 meters (32.8 feet). The included USB receiver enables plug-and-play functionality, eliminating the need for additional drivers or software installations.
Adjustable DPI Settings
The mouse offers four adjustable DPI levels—1000, 1600, 2000, and 4000—allowing users to customize cursor sensitivity based on their preferences and tasks, from precise graphic design work to general browsing.
Md Tech LB
Silent Operation
Designed with silent-click technology, the MU001 reduces noise by up to 90%, providing a quieter environment in shared spaces such as offices, libraries, or cafes.
Extended Battery Life
Powered by a single AA battery (not included), the mouse boasts an impressive battery life of up to 18 months, thanks to its energy-efficient design and auto-sleep function, which conserves power when the device is idle.
Wide Compatibility
The MU001 is compatible with a variety of operating systems, including Windows 7/8.1/10/11, macOS, Linux, Chrome OS, and Android, ensuring seamless integration with laptops, desktops, Chromebooks, MacBooks, tablets, and other devices.
Conclusion
The UGREEN MU001 Portable Wireless Mouse (90373) combines portability, reliable wireless connectivity, customizable sensitivity, silent operation, and extensive compatibility, making it an excellent choice for users seeking a dependable and versatile mouse for daily computing needs.
Customer Reviews
0
☆ ☆ ☆ ☆ ☆
Based on 0 reviews
Product Questions & Answers
Have a question about this product? Ask here and get answers from other customers or our team.
Warranty Policy
Warranty Coverage
All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:
- Electronics: Typically 1-2 years manufacturer warranty
- Computers & Laptops: 1-3 years parts and service warranty
- Mobile Devices: 1 year manufacturer warranty
- Accessories: 6 months to 1 year warranty
What's Covered
- Manufacturing defects in materials or workmanship
- Hardware failures under normal use conditions
- Parts replacement for defective components
- Labor costs for authorized repairs
What's NOT Covered
- Physical damage from accidents, drops, or misuse
- Liquid damage or water exposure
- Unauthorized repairs or modifications
- Normal wear and tear (cosmetic damage, battery degradation)
- Software issues or virus infections
- Damage from power surges or improper voltage
- Products with tampered or removed serial numbers
How to Claim Warranty
- Check Eligibility: Verify your product is within warranty period
- Gather Documents: Keep original invoice/receipt and warranty card ready
- Contact Support: Reach out to our customer service team
- Product Inspection: Bring product to authorized service center
- Assessment: Technician will evaluate the issue (1-3 business days)
- Repair/Replace: Product will be repaired or replaced as per warranty terms
Warranty Service Process
- Diagnosis Time: 1-3 business days
- Repair Time: 5-15 business days (depending on parts availability)
- Replacement Time: 7-10 business days (subject to stock availability)
- Service Cost: Free for covered issues; charges apply for excluded damages
Extended Warranty
We offer optional extended warranty plans for select products:
- Extended coverage beyond manufacturer warranty
- Accidental damage protection (optional)
- Priority service and support
- Available at time of purchase or within 30 days
Important Notes
- Always keep your original purchase invoice and warranty card
- Register your product online for faster warranty claims
- Backup your data before sending for warranty service
- Warranty is non-transferable unless stated by manufacturer
- International warranty may have different terms
Warranty Support
For warranty claims and support, contact us:
- Email: warranty@smartview.com
- Phone: +880 1234-567890
- Service Centers: Check our website for authorized service center locations
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
Refund & Return Policy
Return Eligibility
- Products can be returned within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- All accessories, manuals, and warranty cards must be included
- Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
- Software products and digital downloads
- Items marked as "non-returnable" on product page
- Products damaged due to misuse or improper handling
- Customized or personalized items
Refund Process
- Request Return: Contact our customer service within 7 days of delivery
- Return Approval: Our team will review and approve your return request
- Ship Product: Pack the product securely and ship it back to us
- Inspection: We'll inspect the returned product (1-3 business days)
- Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
- Credit/Debit Card: 7-10 business days
- Mobile Banking: 5-7 business days
- Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
- Free return shipping if product is defective or wrong item sent
- Customer bears return shipping cost for change of mind
- Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
- Replacement subject to product availability
- Free replacement for manufacturing defects
- Replacement processed within 7-14 business days
Need Help?
For any questions regarding returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
