Basic Information
Product Type
Multi Mode Wireless Mouse
Dpi
1000, 1600, 2000, and 4000
General Information
Connectivity
Bluetooth And USB Dongle
Modes
Multi Mode
Technical Info
Wireless Technology
Dual Connectivity With Bluetooth and 2.4G
Compatible With
Windows, Mac, Linux, Chrome Supported PC & Laptop, Android Device
Tracking Type
Optical
Scrolling Control
Wheel
Networking & Connectivity
Working Distance
Up to 10 meters
Warranty Information
Warranty
1 Year Brand Warranty
The UGREEN MU008 Multi-Mode Vertical Wireless Mouse is designed to provide ergonomic comfort and versatile connectivity for users seeking a healthier and more efficient computing experience.
Ergonomic Vertical Design
Featuring a 57° vertical angle design, the MU008 promotes a natural handshake position, reducing wrist strain and discomfort during extended use. This thoughtful design is ideal for professionals and gamers who spend long hours on their computers.
Multi-Mode Connectivity
The MU008 offers versatile connectivity options:
Bluetooth 5.0 and 3.0: Allows seamless pairing with various devices, including laptops, tablets, and smartphones.
2.4GHz Wireless USB Receiver: Provides a stable and quick connection for desktops and other devices with USB ports.
Users can easily switch between three connected devices, enhancing multitasking efficiency.
Manuals+
Adjustable DPI and Silent Operation
The mouse features four adjustable DPI levels—1000, 1600, 2000, and 4000—allowing users to customize cursor sensitivity for different tasks, from precise design work to rapid navigation. Additionally, the MU008 is equipped with silent buttons, reducing click noise by 90%, making it suitable for quiet environments like offices and libraries.
UGREEN EU
Long Battery Life
Powered by a single AA battery, the MU008 boasts an extended battery life of up to 18 months. Its smart power-saving chip and auto-sleep mode further enhance energy efficiency, virtually eliminating the need for frequent battery replacements.
UGREEN EU
Wide Compatibility
The MU008 is compatible with multiple operating systems, including Windows, macOS, Linux, and Android, ensuring broad usability across various devices.
Conclusion
The UGREEN MU008 Multi-Mode Vertical Wireless Mouse combines ergonomic design with versatile connectivity and customizable features, making it an excellent choice for users seeking comfort and efficiency in their daily computing tasks.
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Product Questions & Answers
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Warranty Policy
Warranty Coverage
All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:
- Electronics: Typically 1-2 years manufacturer warranty
- Computers & Laptops: 1-3 years parts and service warranty
- Mobile Devices: 1 year manufacturer warranty
- Accessories: 6 months to 1 year warranty
What's Covered
- Manufacturing defects in materials or workmanship
- Hardware failures under normal use conditions
- Parts replacement for defective components
- Labor costs for authorized repairs
What's NOT Covered
- Physical damage from accidents, drops, or misuse
- Liquid damage or water exposure
- Unauthorized repairs or modifications
- Normal wear and tear (cosmetic damage, battery degradation)
- Software issues or virus infections
- Damage from power surges or improper voltage
- Products with tampered or removed serial numbers
How to Claim Warranty
- Check Eligibility: Verify your product is within warranty period
- Gather Documents: Keep original invoice/receipt and warranty card ready
- Contact Support: Reach out to our customer service team
- Product Inspection: Bring product to authorized service center
- Assessment: Technician will evaluate the issue (1-3 business days)
- Repair/Replace: Product will be repaired or replaced as per warranty terms
Warranty Service Process
- Diagnosis Time: 1-3 business days
- Repair Time: 5-15 business days (depending on parts availability)
- Replacement Time: 7-10 business days (subject to stock availability)
- Service Cost: Free for covered issues; charges apply for excluded damages
Extended Warranty
We offer optional extended warranty plans for select products:
- Extended coverage beyond manufacturer warranty
- Accidental damage protection (optional)
- Priority service and support
- Available at time of purchase or within 30 days
Important Notes
- Always keep your original purchase invoice and warranty card
- Register your product online for faster warranty claims
- Backup your data before sending for warranty service
- Warranty is non-transferable unless stated by manufacturer
- International warranty may have different terms
Warranty Support
For warranty claims and support, contact us:
- Email: warranty@smartview.com
- Phone: +880 1234-567890
- Service Centers: Check our website for authorized service center locations
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
Refund & Return Policy
Return Eligibility
- Products can be returned within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- All accessories, manuals, and warranty cards must be included
- Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
- Software products and digital downloads
- Items marked as "non-returnable" on product page
- Products damaged due to misuse or improper handling
- Customized or personalized items
Refund Process
- Request Return: Contact our customer service within 7 days of delivery
- Return Approval: Our team will review and approve your return request
- Ship Product: Pack the product securely and ship it back to us
- Inspection: We'll inspect the returned product (1-3 business days)
- Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
- Credit/Debit Card: 7-10 business days
- Mobile Banking: 5-7 business days
- Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
- Free return shipping if product is defective or wrong item sent
- Customer bears return shipping cost for change of mind
- Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
- Replacement subject to product availability
- Free replacement for manufacturing defects
- Replacement processed within 7-14 business days
Need Help?
For any questions regarding returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
